VISIT OUR NEW
STORE IN ENGLAND
3 Fenton Place, Lincoln, England, LN2 5DU
Get in Touch with Gromate Ltd
We would love to hear from you! Whether you have questions, need support, or want to discuss our products and services, our team is here to assist you.
Our Contact Details:
Company Name: Gromate Ltd
Director: Sabikah Nawabi
Business Address: 3 Fenton Place, Lincoln, England, LN2 5DU
Phone: +44 7393 810128
Email: sales@gromateltd.com
Alternatively, you can fill out the contact form below, and we’ll get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
es, we strive to ensure that the products you receive are exactly as shown in the pictures. However, due to differences in lighting, screen resolutions, and other factors, there may be slight variations in color or appearance. Rest assured, we only offer high-quality products that meet our standards. If you have any concerns, feel free to contact us!
You can view your sales receipt by logging into your account on our website and navigating to the Order History section. There, you’ll find a detailed list of your past orders, including the option to view and download your sales receipt. If you need further assistance, feel free to contact us!
To return an item, please follow these steps:
Contact Us: Reach out to us at sales@gromateltd.com within 30 days of receiving your order.
Provide Order Details: Include your order number and the item you wish to return.
Return Instructions: We’ll guide you through the return process, including how to ship the item back to us.
Refund/Exchange: Once we receive the returned item, we’ll process your refund or exchange as per our policy.
For full details, please check our Returns Policy page.
Yes, we restock items that are marked as "out of stock" as soon as possible. To be notified when an item is back in stock, you can sign up for our Back in Stock notification feature on the product page. Alternatively, feel free to contact us at sales@gromateltd.com for more information on restock timelines.
